Bonterra Club is born, the special club for special clients

21

January

Loyalty and trust in our resort are rewarded

Today we want to thank in a very special way the many clients who have shown their trust in us in different but equally important ways.

  • On the one hand, at Bonterra Resort we are very grateful for the trust that many of our clients have placed in us year after year. And it is that the connection that has been created after so many summers and winters enjoying your vacations with us, is unique and very special. In fact, we are proud to say that you have become our family.
  • In addition, we have been living an exceptional situation for almost a year that keeps us in a state of health alert, with great uncertainty and that has made it impossible for us to lead a normal life, which we miss so much. Therefore, all the clients who have visited Bonterra Resort during 2020 deserve our most sincere applause and thanks, for having trusted us at such a difficult time.

 

And how to find a special way to thank you all? 

The answer lies in the birth of Bonterra Club, a club that can offer privileges to an exclusive group of special clients who meet certain established requirements.

What is Bonterra Club?

Clients who become part of Bonterra Club will have the following privileges:

  • Enjoy at all times the cheapest possible rate.
  • Choose the preferred pitch or accommodation number at no extra cost.
  • Make the reservation without paying a deposit or receiving a 100% refund in case of cancellation *.

 

In addition, these advantages may vary or expand depending on developments or needs detected.

And what are the necessary requirements to enter the club?

Since January 2021, all clients who:

  • They have stayed at Bonterra Resort for 3 consecutive years since 2017.
  • They have stayed at Bonterra Resort in 2020 for a minimum of 3 nights.

 

In this way, we reward the first group for their loyalty and the second for their confidence in such a difficult year and with so many difficulties to travel.

During the last weeks we have been informing all Bonterra Club clients about their situation and privileges and we will continue to do so annually with those who meet the loyalty requirement.

From Bonterra Resort we want to reiterate our gratitude to all the clients who have trusted us and we hope that our Bonterra Club family continues to grow year after year.

* Access our Bonterra Club information and conditions page to find out all the details.

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Bookings

Condiciones de reserva

Estancias mínimas

Consultar estancias mínimas de reserva según temporada.

Reservas

Las condiciones de reserva son las siguientes:

  • Alojamientos: 25% del importe total de la estancia al formalizar la reserva.
  • Parcelas: 25% del importe total de la estancia al formalizar la reserva.

El resto será abonado a la llegada. Las reservas se confirmarán cuando se reciba el depósito anteriormente mencionado.

Bonterra Resort se compromete a reservar un tipo de parcela o alojamiento, pero nunca uno en concreto.

Las reservas de parcelas se realizarán para un mínimo de dos personas.

Anulaciones

La devolución del depósito de la reserva se realizará como se detalla a continuación: con más de un mes antelación: 90% del depósito; entre 7 y 30 días de antelación: 50% del depósito; menos de 7 días de antelación: 0% del depósito.

Presentación

La reserva que no llegue el día previsto, se mantendrá durante 24 horas. A partir de este momento, la reserva se considerará nula, excepto previo aviso por escrito.

Booking conditions

Minimum stay
Please check minimum stay requirements depending on the season.

Bookings
Booking conditions are as follows:

  • Lodging: 25 % of total price on formalizing the booking.
  • Pitches: 25% of total price on formalizing the booking. The rest is to be paid on arrival.

Bookings will be confirmed on receipt of the above-mentioned deposit. Bonterra Resort guarantees the booking of a pitch or accommodation, but not the exact one. Pitch bookings are for a minimum of 2 people.

Cancellations

The refund of the booking deposit will be made as detailed below: more than one month in advance: 90% of the deposit; between 7 and 30 days in advance: 50% of the deposit; less than 7 days in advance: 0% of the deposit.

Arrival
The booking of a guest that does not arrive on the scheduled day will be maintained for 24 hours. After this time, it will be considered void, except in case of previous written notice.