Bonterra Resort achieves S for Sustainability accreditation

15

December

In today’s blog we are proud to tell you that we have been awarded a new accreditation: the S for sustainability.

As you already know, one of the main priorities of our campsite is our ongoing commitment to protecting the environment. For this reason, we put into practice measures and rules of action that favour its conservation so that we can all continue to enjoy the environment as we find it. Thanks to this and many other practices that we carry out in the campsite, we have been awarded the accreditation.

In order to meet these sustainable development objectives, the first step has been to train our quality staff by attending workshops for the integration of sustainability in the company, workshops to deal with climatic emergencies and workshops on team management and effective communication based on a sustainability plan.

But not only do we train our employees in environmental awareness and responsibility, we also encourage our customers to participate in these practices to help us in conservation through multiple communication channels to inform, involve and raise awareness of these policies. For this reason, we hold environmental workshops with children from the animation department through which we try to raise awareness among children of the importance of caring for the environment and recycling.

Another priority at Bonterra Resort is our commitment to people. Not only do we care about ensuring the enjoyment of people with functional diversity by offering adapted activities and facilities, but we also participate in programmes that guarantee their inclusion and collaborate with associations such as Caritas.

Finally, we have implemented various measures at the campsite to be able to adapt to all needs. One of them has been the use of renewable energies with the implementation of solar panels in various parts of the campsite in order to be able to generate electricity and reduce consumption. In addition to the future implementation of electric recharging points for cars. Another of these has been the reduction of water consumption thanks to measures such as drip irrigation or the remodelling of our swimming pool, reducing its depth and therefore the amount of water used.

In addition, we have renewed mobility within the campsite with the implementation of electric vehicles for all our workers and even the use of the leaf collector and electric forklifts.

And of course, the installation of various recycling areas within the campsite where you can find recycling points for glass, cardboard and paper, plastics and packaging, oils and batteries with access for all customers and our small internal ecopark where we have containers for hazardous waste, contaminated plastics, household appliances, aerosols, batteries, contaminated metal containers, debris, metals, wood and pruning.

Furthermore, at Bonterra Resort, we try to behave with integrity and proximity, seeking excellence, innovation and continuous improvement, always integrating technical and human skills.

With this new accreditation, which joins those already obtained previously: ISO 9001, ISO 14001, Q Seal and SICTED, our commitment to the environment and sustainable work is reaffirmed and reinforced, encouraging us to continue with our commitment.

It is an achievement that reflects our commitment to responsible and environmentally friendly practices. Thank you for being part of this sustainable journey – together we are building a greener future!

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Bookings

Condiciones de reserva

Estancias mínimas

Consultar estancias mínimas de reserva según temporada.

Reservas

Las condiciones de reserva son las siguientes:

  • Alojamientos: 25% del importe total de la estancia al formalizar la reserva.
  • Parcelas: 25% del importe total de la estancia al formalizar la reserva.

El resto será abonado a la llegada. Las reservas se confirmarán cuando se reciba el depósito anteriormente mencionado.

Bonterra Resort se compromete a reservar un tipo de parcela o alojamiento, pero nunca uno en concreto.

Las reservas de parcelas se realizarán para un mínimo de dos personas.

Anulaciones

La devolución del depósito de la reserva se realizará como se detalla a continuación: con más de un mes antelación: 90% del depósito; entre 7 y 30 días de antelación: 50% del depósito; menos de 7 días de antelación: 0% del depósito.

Presentación

La reserva que no llegue el día previsto, se mantendrá durante 24 horas. A partir de este momento, la reserva se considerará nula, excepto previo aviso por escrito.

Booking conditions

Minimum stay
Please check minimum stay requirements depending on the season.

Bookings
Booking conditions are as follows:

  • Lodging: 25 % of total price on formalizing the booking.
  • Pitches: 25% of total price on formalizing the booking. The rest is to be paid on arrival.

Bookings will be confirmed on receipt of the above-mentioned deposit. Bonterra Resort guarantees the booking of a pitch or accommodation, but not the exact one. Pitch bookings are for a minimum of 2 people.

Cancellations

The refund of the booking deposit will be made as detailed below: more than one month in advance: 90% of the deposit; between 7 and 30 days in advance: 50% of the deposit; less than 7 days in advance: 0% of the deposit.

Arrival
The booking of a guest that does not arrive on the scheduled day will be maintained for 24 hours. After this time, it will be considered void, except in case of previous written notice.