We start improvement works in the swimming pool

9

May

From Bonterra Resort we would like to inform you that during the month of May we are going to carry out works to improve the swimming pool.

If you are going to be staying at our campsite during this period, we want you to have relevant information for your stay, as we want you to be comfortable and your holidays to be pleasant and hassle-free.

What works are we going to do in the swimming pool?

In order to ensure that the swimming pool offers perfect conditions for use and a good experience this summer, on Tuesday 2 May we will start some improvement works that will last approximately one month and that will serve to:

  • Repair cracks and reinforce the pool in order to save water leaks and consolidate the pool walls.
  • Renew the cleaning and filtering system, which will allow for a more pleasant and hygienic bathing experience.
  • Replace the tiles in the entire pool and include a relaxation area.
  • Change the pool curb for greater safety.
  • Add a new cooling system that will lower the water temperature during the summer and improve the bathing experience, which has been affected in recent years by repeated heat waves.
  • Changing the hydraulic chair for people with reduced mobility.

What will be the alternative ways of using the pool during this period?

So that you can swim during these weeks of improvement of the large pool, on the 2nd of May we will open the cover of the heated pool, to be used as an outdoor pool with cold water. Here you can use the nearest sun loungers, which are located in the “beach” area right next to it.

And for the little ones, you will still be able to use the round paddling pool for children. To access this pool, we will create a special access from the terrace area of the restaurant, through which you will be able to enter directly.

This is a very important improvement project that will have a very positive effect on bathing this summer and will help to solve problems that need to be repaired immediately.

As you know, we are a campsite that always strives for excellence and works to improve everything that can affect the customer experience.

We thank you for your understanding and support and hope you enjoy your stay at our campsite this summer.

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Bookings

Condiciones de reserva

Estancias mínimas

Consultar estancias mínimas de reserva según temporada.

Reservas

Las condiciones de reserva son las siguientes:

  • Alojamientos: 25% del importe total de la estancia al formalizar la reserva.
  • Parcelas: 25% del importe total de la estancia al formalizar la reserva.

El resto será abonado a la llegada. Las reservas se confirmarán cuando se reciba el depósito anteriormente mencionado.

Bonterra Resort se compromete a reservar un tipo de parcela o alojamiento, pero nunca uno en concreto.

Las reservas de parcelas se realizarán para un mínimo de dos personas.

Anulaciones

La devolución del depósito de la reserva se realizará como se detalla a continuación: con más de un mes antelación: 90% del depósito; entre 7 y 30 días de antelación: 50% del depósito; menos de 7 días de antelación: 0% del depósito.

Presentación

La reserva que no llegue el día previsto, se mantendrá durante 24 horas. A partir de este momento, la reserva se considerará nula, excepto previo aviso por escrito.

Booking conditions

Minimum stay
Please check minimum stay requirements depending on the season.

Bookings
Booking conditions are as follows:

  • Lodging: 25 % of total price on formalizing the booking.
  • Pitches: 25% of total price on formalizing the booking. The rest is to be paid on arrival.

Bookings will be confirmed on receipt of the above-mentioned deposit. Bonterra Resort guarantees the booking of a pitch or accommodation, but not the exact one. Pitch bookings are for a minimum of 2 people.

Cancellations

The refund of the booking deposit will be made as detailed below: more than one month in advance: 90% of the deposit; between 7 and 30 days in advance: 50% of the deposit; less than 7 days in advance: 0% of the deposit.

Arrival
The booking of a guest that does not arrive on the scheduled day will be maintained for 24 hours. After this time, it will be considered void, except in case of previous written notice.