Bonterra Park is promoted to 5-star campsite and becomes Bonterra Resort

5

January

Today is a day that marks a before and after in the history of Bonterra Park and we are happy to tell you, before anyone else, this great news. After some months of hard work, Bonterra Park has been recognized with the 5-star certification and changes its commercial name to Bonterra Resort – Camping & Bungalows, which makes us the fifth luxury campsite in the Valencian Community and the second in the province of Castellón.

In a symbolic way, we have chosen to officially announce our jump to the 5-star category tomorrow, the 5th, and in a year in which we celebrate our 55th anniversary.

This category and name change implies an enormous transformation and evolution from that campsite that was born in Benicàssim in 1966, and after a long way that has turned us into a first-class vacation space on the shores of the Mediterranean.

In the last weeks we have intensified our efforts to adapt to the requirements established by the Decree for the regulation of campsites of the Valencian Community, following a decision that we made precisely during the months of confinement.

 

A luxury decision at the most difficult moment

The closing of our doors last March, due to the health crisis that affected us worldwide, caused us great sadness and anguish due to the uncertainty about our immediate future. However, this situation helped us to relocate and analyze everything we have achieved so far as well as to set new challenges for a hopeful and healthy future.

We felt that we should demand from ourselves what we receive from you, our clients: excellence. And this led us to take the big step and take advantage of the months of less activity to prepare ourselves in order to meet the demands that we saw as necessary and, in turn, that we felt that the clients deserved.

After several months of effort and work to renovate and improve our facilities and services, just a few days ago we passed all the inspections with the necessary requirements and we closed 2020 with this positive news: Bonterra became a 5-star category campsite.

It was then when we saw the idea of ​​renaming our campsite as Bonterra Resort, since all clients can find a wide range of accommodation and services that go far beyond a place to stay.

A recognition that gives us energy to continue growing

Although this upgrade has just been granted to us, the path of transformation and evolution of our campsite began in 2016. They have been five years of hard work, passion, changes and overcoming difficulties.

Consequently, this is a deserved and fair recognition of the effort of all the incredible human team that makes up this company as well as our suppliers. Together they have exceeded all expectations, endorsing the vision of transformation of the campsite for our clients and today we want to thank them all for their maximum commitment during all this time.

But with this we do not reach a full stop. We are aware that this “award” is just one more step in this continuous evolution that gives us an injection of energy to continue growing and setting new challenges. And we owe this infinite thirst for improvement to you and to the rest of the clients, to whom we need to give THANKS in capital letters.

We want to thank our clients a thousand times, who have supported us in these years of so many changes, for trusting us, for your patience and for helping us to be better every day, transmitting your proposals, needs and acknowledgments at all times. And we also want to give a special thanks to all of you who in 2020 have fought against fears and insecurities to visit Bonterra Park, not forgetting all those who have not been able to travel but who have written and called us with messages of love and support.

All this makes us very happy and gives us the strength to continue evolving in the future.

Bonterra Resort awaits you all with open doors and all the illusion to meet again very soon in a more hopeful 2021.

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Bookings

Condiciones de reserva

Estancias mínimas

Consultar estancias mínimas de reserva según temporada.

Reservas

Las condiciones de reserva son las siguientes:

  • Alojamientos: 25% del importe total de la estancia al formalizar la reserva.
  • Parcelas: 25% del importe total de la estancia al formalizar la reserva.

El resto será abonado a la llegada. Las reservas se confirmarán cuando se reciba el depósito anteriormente mencionado.

Bonterra Resort se compromete a reservar un tipo de parcela o alojamiento, pero nunca uno en concreto.

Las reservas de parcelas se realizarán para un mínimo de dos personas.

Anulaciones

La devolución del depósito de la reserva se realizará como se detalla a continuación: con más de un mes antelación: 90% del depósito; entre 7 y 30 días de antelación: 50% del depósito; menos de 7 días de antelación: 0% del depósito.

Presentación

La reserva que no llegue el día previsto, se mantendrá durante 24 horas. A partir de este momento, la reserva se considerará nula, excepto previo aviso por escrito.

Booking conditions

Minimum stay
Please check minimum stay requirements depending on the season.

Bookings
Booking conditions are as follows:

  • Lodging: 25 % of total price on formalizing the booking.
  • Pitches: 25% of total price on formalizing the booking. The rest is to be paid on arrival.

Bookings will be confirmed on receipt of the above-mentioned deposit. Bonterra Resort guarantees the booking of a pitch or accommodation, but not the exact one. Pitch bookings are for a minimum of 2 people.

Cancellations

The refund of the booking deposit will be made as detailed below: more than one month in advance: 90% of the deposit; between 7 and 30 days in advance: 50% of the deposit; less than 7 days in advance: 0% of the deposit.

Arrival
The booking of a guest that does not arrive on the scheduled day will be maintained for 24 hours. After this time, it will be considered void, except in case of previous written notice.